Like home… but better
Stayo is an urban collection of beautifully designed apartments, specially selected and supported by the local knowledge of our passionate team to make sure every guest gets the most out of every trip.
Like home… but better
Every Stayo home is hand-picked and designed by our team to ensure our guests enjoy an experience perfectly tailored to their travel needs. We pick the best homes and neighbourhoods so that all you have to do is book and then make yourself at home.
Live like a local
Our area guides are written by the Stayo team, who have shared their insider tips on where to explore, what to see and what to eat, so you can immediately feel right at home in the city and live like a local.
Stay connected with the Stayo team
We pride ourselves on outstanding customer service, which is why the Stayo team is available 24 hours a day to offer a remarkable travel experience every time. Guest experience is at the forefront of every aspect of Stayo. From booking a home with us online to waving goodbye after a stay and everything in-between, we want to get it right each time.
Taking care of our guests
The story of Stayo began in July 2012. A tenant in a six-bedroom house in London Bridge handed in their notice, but instead of looking for a replacement, we decided to advertise the spare bedroom on Airbnb. A German tourist called Albert was our first guest, he stayed for one week and left Stayo’s first review!
This was when we identified a gap in the market for short-term rental in prime city-centre locations. Two of our founders (Giovanni Gravina and Angelo Zito) are based in London, while the other two (Andrea Gorini and Stefano Greco) work from Cagliari, Sardinia.
After seeing the potential of the idea, the four of us met in a small coffee shop near Victoria Station and signed the official Companies House documents to launch the business. We felt a combination of excitement and nervousness, yet we were confident that our backgrounds and different skill sets would work well together.
We started small and identified three single units on a tight budget of £10,000. It began with Ikea furniture, and Giovanni and Angelo looked after every aspect of day-to-day management, including the cleaning!
We worked hard, and it started to pay off. As revenue began to grow, we were in the position to start employing staff. We hired two cleaners who multi-tasked and helped with check-ins as well as walking around with screwdrivers to do the odd bit of maintenance work.
As the portfolio grew, it became clear that a company restructure, which would enable the business to function independently was necessary. Over time, we expanded our network of landlord and agent partners. Now, we’re incredibly pleased to be working with the likes of CBRE, Foxtons, Royal London Asset Management and Fuller’s, together with partners such as the Royal Opera House and Sotheby’s Realty.
We’re proud that the company has been profitable from day one, and that turnover has grown year on year. We’ve adapted with the changing times of the industry to meet the needs of our customers and will continue to do so.
A new name
Over the years, we realised that while our mission has stayed the same, our ambitions have changed. It therefore became apparent that we needed to update our brand and messaging to better reflect who we are and all we have to offer. Whilst we started as Relocabroad, Stayo conveys the ambition behind our team to improve every aspect of urban travel. We’re here so that you can experience unforgettable urban travel, all while living and exploring like a local from one of our hand-picked apartments.
Today, Stayo is a multicultural team of more than 25 employees, made up of different ages and representing 10 different nationalities. The team is close-knit and incredibly passionate about what they do. Everyone has amazing insider knowledge of London which they love to pass on to our guests. We have also partnered with key specialists and industry experts, such as Curate, to deliver even greater levels of the guest experience. Industry veteran Robin Paterson has also recently joined our team to bring an incredible wealth of expertise as we continue to grow. While we will always remember our first property fondly, we’re delighted to now have more than 40 remarkable homes in our collection.
Our vision at Stayo is to build a successful global business that provides exceptional serviced accommodation, offering high-quality property rental with a unique and bespoke guest experience.
We look forward to welcoming you to a Stayo home soon!
The Stayo team
Oliviero Ursino – Managing Director
I am Oliviero (or Oli), a Historian with a passion for sports. As I’m getting older and more fragile I’m embracing the MAMIL (middle aged man in lycra) in me, chasing PB’s on Box hill or cycling around Richmond Park. See you on Strava!
Robin Paterson – Non-Executive Chairman
I’m a property entrepreneur with a vast experience within the Residential and Leisure sectors both in the UK and Internationally. I’m married with five children and my passions include sailing and all water sports.
Antonio Chiarotti – Head of Operations
I am Antonio, an IT Engineer kidnapped by the Hospitality Industry. I love travelling, visiting new places, and learning about new cultures. My biggest passion is aviation although I’m not a fan of the passenger seat. My favourite places in London are the Royal Air Force museum in Colindale and the Science museum in South Kensington. Both places are kid friendly for an alternative day in the Capital.
Madlen Zimmermann – Project Manager
I am Madlen and I love to enjoy a pint (or two) with friends and colleagues in our local Pub, the Crown & Anchor. I travel as often as possible to explore different countries and their cultures! The most amazing experience I’ve had was a solo trip to Thailand last year!
In London I can highly recommend watching “The Lion King” at the Lyceum Theatre in Covent Garden, it’s an amazing performance for all generations.
Inna Kuhlmann – HR Coordinator
I am an HR Coordinator, who speaks 4 languages: Russian, German, English and Spanish. I have got a little son who is growing up trilingual. My passion is Human Resources, European history, travelling with my family and trying new cuisines. I am a big fan of Asian cuisine in particular and a frequent guest of Pho restaurant that serves Vietnamese street food.
Matthew Stratford – Reservation Manager
I am a Kiwi with wings, and travelled to the UK in 2012 to continue working in the hospitality industry. I also came to experience the joys of Europe and when I am not travelling I like to bake.
Inah Valid – Reservation Coordinator
When I’m not working, you’ll often find me in one of London’s many museums and galleries. One of my favourites is the Tate Modern; from the enticing structure of the building to its captivating exhibitions. You’re really spoilt for choice!
Marianna Ollanu – Reservation & Support Supervisor
I love exploring London and taking long walks and meeting new people from all around the world who come to visit the City. There is always something unexpected to do and new discoveries to make in London. My favourite place is the City, specifically the Guildhall. It has a splendid art gallery and hidden below the square there is part of the Roman amphitheatre. You can almost hear the excited sound of the crowd in this place.
Alison Facun – Reservation & Support Assistant
When I’m not at work you will most likely find me shopping in the city to find something new to wear for my next trip. I love spending time in the city with my friends, whilst catching up over a glass of wine.
Lukasz Walaszynski – Reservation & Support Assistant
My favourite thing about London is the breadth and variety of the city. You’ll often find me relaxing in one of Covent Garden’s many great pubs after work or practicing Tai Chi.
David Viktor – Facilities Manager
After spending years in IT, I discovered a real passion for hospitality. London has always amazed me because of its monumentality and rich cultural heritage. I fell in love with the city the first time I visited. As I’m really fond of hot and spicy food and street art, Brick Lane is the place to go for me. My secret spot is the Capeesh Sky Bar in Canary Wharf, from where you have an unspoilt view of the London skyline and you can enjoy a cosmopolitan vibe for free and without the crowds, all while sipping on great cocktails.
Samuel Zlatan – Support Coordinator
I really like to spend time with my family and friends. I’m very creative and when I’m not at Stayo I’m usually behind my camera shooting landscapes, portraits and street photography.
Pawel Jarog – Maintenance Operator
I’m a polish born 35 year old, ex fireman with a passion for music, cooking and DIY – I like bringing broken things back to life. I’m a big fan of a good quality burger and would really recommend a visit to Honest Burgers! Great tasting burgers for a good price with plant based option for vegetarians too.
Dilyan Stefanov – Housekeeping Manager
I joined the company in 2018 as a Housekeeping Manager. I have been in the industry for more than 13 years and my primary responsibility has always been to ensure the cleanliness and orderliness of our apartments. I like dining out and I love French cuisine. My favourite restaurant is Cote Bresserie and I would certainly recommend it to anyone visiting London!
Miroslava Vardazhieva – Assistant Housekeeping Manager
I believe that one of the most important things is to enjoy your job and love what you do. I joined the team in 2015 as a cleaner before becoming a housekeeping supervisor and I’m now assistant housekeeping manager. I have thoroughly enjoyed my time at Stayo and take pride in my work.
Nina Rumjanceva – Housekeeping Supervisor
I started working at Stayo 7 years ago as a cleaner before becoming a housekeeping supervisor. The team here is great and I’ve made a lot of friends over the years. Outside Stayo, I love spending time with my 2 grandchildren.
Alin Dantos – Driver
My name is Alin. I have been working at Stayo for 2 years now and I’m really excited about the company’s future. Outside work I really like sports, movies and reading.
Vladut Daniel Sacaleanu – Driver
I’ve lived in London for the last 11 years and love the city. My main passions are fishing, baking and cooking Italian dishes. It’s been great to see the team and company evolve into Stayo.
Samuel Morrison – Digital Partner
I’m Sam, a digital strategist from the north of England with a passion for usability. I’ve got two little boys who keep me on my toes and who love to burst into video meetings at every chance they get. For me, the best thing about London is the food, and no trip to the city is complete without trying a new place to eat. My current favourites are Temple of Camden – a plant based ‘chicken shop’ or Dishoom – an Indian street food restaurant.
I’m Andrea and I am an entrepreneur in the tourism sector, always fascinated by the world of travel. I like to play sports but, today, my main interest is my two grandchildren aged 7 and 3. I can’t wait to take them to London which, since I was a boy, has been my favourite city and which still fascinates me in every neighbourhood, with its perfect blend of history, culture, finance and modernism. Impossible for me not to spend an evening in Covent garden or the Tower of London or spend a morning in Camden Town. Just as I can never miss a fish & chips in my favourite restaurants.
I am a citizen of the world and love travelling and meeting new people, learning about different cultures and exchanging experiences. I love London and I’d like to recommend Greenwich and its magical and seraphic atmosphere. I guess this is why I chose to live there, so if you go pop out for a “cuppa” and a chat. As for work, I am a Revenue and Operations specialist and I am currently studying to qualify as an accountant.
I’m Giovanni, one of the founders of the company. I am a Historian and entrepreneur with a passion for wines. If you fancy a bottle of wine I would recommend the 10 Cases in Covent Garden. If you love reading like me then you should visit The British Library near King’s Cross Station.
I am Stefano, an enthusiastic entrepreneur passionate about cinema and technology. I desperately try to follow both while raising two little devils. I love walking along the South Bank, stopping to visit the Tate Modern for the millionth time or enjoying great ethnic food.
Our company values
S – Simplicity
T – Trust
A – Ambition
Y – Your Customer First
O – Ownership
Looking for a London home you can trust?
Guest experience is at the forefront of every aspect of what we do. From booking a home with us online to waving goodbye after a stay and everything in-between, we want to get everything right. Customer feedback is always carefully considered and appreciated, as it helps us provide the exceptional service that we pride ourselves on.
Traveller – Expedia
It was such a fantastic location. Everything needed was provided. Such a lovely touch to have tea and coffee there for when you arrived.
Isidora – Booking.com
The size of the apartment was wonderful it was so well equipped we were very happy and it exceeded our expectations
Traveller – AirBnB
We stayed for 5 days and were very happy with the appartment. For our family (2 adults, 2 kids) the size was perfect. The location is great, *very* close to the tube-station, yet not noisy. Would not hesitate to book again.